Features

AI answers first. You step in the moment it matters.

Most questions don't need you β€” a few really do. ChatBoss handles the routine ones and hands the conversation to you the moment a real person matters, without the visitor ever hitting a dead end.

Try it free

Every plan starts free for 7 days β€” full access from day one.

27 languages, auto-detected Live in 5 minutes Cites its sources You take over anytime

A handoff, not a hangup

When the bot can't help β€” or the visitor asks for a person β€” it offers to put them in touch with you. The conversation lands in your inbox with the full history, so you pick up exactly where the bot left off.

Reply from wherever you are

Answer from the dashboard, or from the native Mac and iPhone apps that push a notification the second a chat needs you. Live visitors sit one click away in your menu bar. On the Pro plan, Slack pings you too.

No dead ends for your visitors

If it can't answer, ChatBoss says so instead of making something up β€” and the visitor can leave a message that reaches you. Even offline, every question gets a path to an answer.

Common questions

Do I need to be online for the bot to work?
No. The bot answers around the clock on its own. When a conversation needs you and you're away, it lands in your inbox and you reply when you're back β€” the visitor isn't left hanging.
How do I know when someone needs me?
You get an email when a conversation is handed off, push notifications through the Mac and iPhone apps, and Slack notifications on the Pro plan. Pick whichever fits how you work.
Can the visitor tell when a human takes over?
Yes β€” your replies appear as coming from you, not the bot. Visitors see they've reached a real person, which is exactly what they wanted.

More from ChatBoss

Give visitors instant answers.

Train an agent on your docs, drop in the widget, and your visitors get help whenever they ask. You only step in for questions the bot can't handle.