Use cases

Your webshop's questions, answered before shoppers leave.

Most webshop support isn't about products — it's the same service questions every day: shipping times, return rules, sizing, payment. ChatBoss learns your policy and FAQ pages and answers those instantly, in the shopper's own language, around the clock.

Try it free

Every plan starts free for 7 days — full access from day one.

27 languages, auto-detected Live in 5 minutes Cites its sources You take over anytime

Fewer carts abandoned over a missing answer

A shopper who can't find your delivery time doesn't email you — they leave. ChatBoss answers the moment they ask and links to the exact page the answer came from, so they stay on your shop and keep moving toward checkout.

Trained on the pages that answer questions

Pick the pages that do your support work — shipping, returns, size guides, FAQ, terms — and ChatBoss reads them itself. That's a handful of pages, trained in minutes. When you change a policy, it re-checks and re-trains automatically.

You step in for the sale that needs you

Custom orders, complaints, anything that needs a human — the conversation lands in your inbox and you can take over live. Native Mac and iPhone apps push a notification the moment a shopper needs you.

Common questions

Does it work with Shopify, WooCommerce, or my custom shop?
Yes. ChatBoss is one line of code you paste into your site's HTML, so it works on any platform — Shopify, WooCommerce, Webflow, WordPress, or a hand-coded shop. The widget keeps to itself and doesn't touch your design.
I have thousands of products. Do I need to train it on all of them?
No — and you shouldn't. Train it on the pages that answer service questions: shipping, returns, size guides, FAQ, terms. That covers the bulk of what shoppers actually ask, and it trains in minutes. Finding products stays your shop's job; answering questions is the chatbot's.
What if it doesn't know the answer?
It says so instead of guessing, and offers to put the shopper in touch with you. The message lands in your inbox, so even when the bot can't answer, your customer still gets one.

More from ChatBoss

Give visitors instant answers.

Train an agent on your docs, drop in the widget, and your visitors get help whenever they ask. You only step in for questions the bot can't handle.