Use cases

Turn your docs into a support agent that never sleeps.

You've already written the answers β€” they're in your docs, your help center, your changelog. ChatBoss reads all of it and answers user questions instantly, linking every answer back to the doc it came from.

Try it free

Every plan starts free for 7 days β€” full access from day one.

27 languages, auto-detected Live in 5 minutes Cites its sources You take over anytime

Deflect the tickets you've already answered

Most tickets are questions your docs already cover. ChatBoss answers them on the spot, right on your site, so your inbox only sees the questions that genuinely need a human.

Answers your users can verify

Every answer cites the page it came from, so users can click through and read more. When ChatBoss isn't sure, it says so instead of improvising β€” no invented flags, endpoints, or settings.

Stays current with every release

ChatBoss re-checks your sources on a schedule and re-trains itself when content changes. Shipped something big? Hit the one-click re-train button and the old answers are replaced, not appended.

Common questions

What can I train it on?
Your website or sitemap, PDFs, plain text, Markdown docs, and your own Q&A pairs β€” mix and match. Most SaaS teams start with their docs site and add Q&A pairs for the questions support answers most.
Can I correct an answer it gets wrong?
Yes. Add a Q&A pair with the exact answer you want and it takes priority for that question. You can also review what the agent learned from each source and edit it.
What happens when it can't answer?
It tells the user it doesn't know and offers to connect them with you. The conversation lands in your inbox and you can reply from the dashboard β€” or get notified in Slack on the Pro plan.

More from ChatBoss

Give visitors instant answers.

Train an agent on your docs, drop in the widget, and your visitors get help whenever they ask. You only step in for questions the bot can't handle.